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Love, Life & Work - Being a Book of Opinions Reasonably Good-Natured Concerning - How to Attain the Highest Happiness for One's Self with the - Least Possible Harm to Others by Elbert Hubbard
page 97 of 103 (94%)
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In actual truth, the sergeant is the only real, sure-enough fighting man
in the army. He is as rare as birds' teeth, and every officer anxiously
scans his recruits in search of good sergeant timber.

In business life, the man with the sergeant instincts is even more
valuable than in the army. The business sergeant is the man not in
evidence--who asks for no compliments or bouquets--who knows where
things are--who has no outside ambitions, and no desire save to do his
work. If he is too smart he will lay plots and plans for his own
promotion, and thereby he is pretty sure to defeat himself.

As an individual the average soldier is a sneak, a shirk, a failure, a
coward. He is only valuable as he is licked into shape. It is pretty
much the same in business. It seems hard to say it, but the average
employe in factory, shop or store, puts the face of the clock to shame
looking at it; he is thinking of his pay envelope and his intent is to
keep the boss located and to do as little work as possible. In many
cases the tyranny of the employer is to blame for the condition, but
more often it is the native outcrop of suspicion that prompts the seller
to give no more than he can help.

And here the sergeant comes in, and with watchful eye and tireless
nerves, holds the recreants to their tasks. If he is too severe, he will
fix in the shirks more firmly the shirk microbe; but if he is of better
fibre, he may supply a little more will to those who lack it, and
gradually create an atmosphere of right intent, so that the only
disgrace will consist in their wearing the face off the regulator and
keeping one ear cocked to catch the coming footsteps of the boss.
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