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Industrial Progress and Human Economics by James Hartness
page 15 of 93 (16%)
special ability. In such industries there should be the open door
of progress so that those who are qualified for advancement can go
forward from position to position with no barrier other than their
own mental or physical limitations.

Special ability, skill and team work are only acquired by long
specialized practice. These qualities constitute the most valuable
assets on which to create a new concern.

Very elaborate systems have been designed for controlling the flow
of the work through the plant and the division of the various
activities between men and departments, but the real effective
coordination must grow out of the actual working conditions of the
workers. This natural evolution of the group's effectiveness as a
single organization is one of greatest importance. The impractical
theorist coming into an old plant will start in at once to
rearrange the order of things irrespective of both the group
habit-action and the habit-action of each man.

Changes must be most sparingly made, with the full knowledge that
anything that interferes with the habit-action of the workers is a
serious hindrance. All people concerned, whether as executives in
the industry, or as investors, must remember that in a growing
industry, individual skill as well as group skill of the whole
organization greatly improves with continued action. Under the
process of continued action the average man can make a fair
showing and with a reasonable degree of moral support will make
good, while without it the ablest man will have a hard time and
even fail if he is forced to accept changes that disturb
continuity of action.
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