Increasing Human Efficiency in Business, a contribution to the psychology of business by Walter Dill Scott
page 105 of 335 (31%)
page 105 of 335 (31%)
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shut out external noises and reduced those
within to a point where they no longer distract the attention of clerks or customers from the business of selling and buying. In many, however, clerks are still forced to call aloud for cash girls or department managers, and the handling of customers at elevators is attended by wholly unnecessary shouting and clash of equipment. Of all distractions, sound is certainly the most common and the most insistent in its appeal. The individual efforts towards reducing it quoted above were stimulated by the hope
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