Increasing Human Efficiency in Business, a contribution to the psychology of business by Walter Dill Scott
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page 11 of 335 (03%)
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man's strength when he was already trying
his ``best,'' and whether he could continue to work after he was ``completely exhausted.'' I put each man at work on machines which allowed him to exert himself to his utmost and measured his accomplishment. While he was thus employed, the coach began urging him to increase his exertion. Ordinarily the increase was marked--sometimes as much as fifty per cent. Again, when the man had exhausted himself without coaching, the extra demand would be made on him; usually he was able to continue, even though without the coaching he had been unable to do any more. There was, of course, a point of exhaustion at which the coaching ceased to be effective. _The tests proved conclusively that when a man is doing what he believes to be his best, he is still_
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