Increasing Human Efficiency in Business, a contribution to the psychology of business by Walter Dill Scott
page 30 of 335 (08%)
page 30 of 335 (08%)
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ance. In writing letters or advertisements
or magazine articles, I analyze the work of other men and consciously imitate what seems best. Or I observe a fellow-laborer working faster than I, and forthwith try to catch and hold his pace. The contagion of yawning, on the other hand, is instinctive imitation. Also when in a crowd during the homeward evening rush, we instinctively quicken our pace though there may be no reason for hurry. For precisely similar reasons, a ``loafer'' or a careless or inefficient workman will lower the efficiency or slow up the production of the men about him, no matter how earnest or industrious their natural habits. Night work by clerks, also, is taken by some office managers to indicate a slump in industry during the day. To correct this the individuals who are drags on the organization are discovered, and either are revitalized or discharged. _I have seen more than one machine shop where production could have been materially raised_
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