Psychology and Industrial Efficiency by Hugo Münsterberg
page 56 of 227 (24%)
page 56 of 227 (24%)
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I recapitulate: With men on the educational level and at the age that
comes in question for their first appointment in the service of an electric railway company, the test proposed ought to be applied according to this scheme. If they make more than 20 mistakes, they ought to be excluded; if they make less than 20 mistakes, the number of omissions is to be multiplied by 10 and added to the number of seconds. If the sum is less than 350, their mental fitness for the avoidance of accidents is very high, between 350 and 450 fair, and more than 550 not acceptable under any conditions. I submit this, however, with the emphasis on my previous statement that the investigation is still in its first stage, and that it will need a long coöperation between science and industry in order to determine the desirable modifications and special conditions which may become necessary in making the employment of men partly dependent upon such psychological tests. There can be no doubt that the experiments could be improved in many directions. But even in this first, not adequately tested, form, an experimental investigation of this kind which demands from each individual hardly 10 minutes would be sufficient to exclude perhaps one fourth of those who are nowadays accepted into the service as motormen. This 25 per cent of the applicants do not deserve any blame. In many other occupations they might render excellent service; they are neither careless nor reckless, and they do not act against instructions, but their psychical mechanism makes them unfit for that particular combination of attention and imagination which ought to be demanded for the special task of the motorman. If the many thousands of injury and the many hundreds of death cases could be reduced by such a test at least to a half, then the conditions of transportation would have been improved more than by any alterations in the technical apparatus, which usually are the only objects of interest in the discussion of specialists. The whole world of industry will have to |
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