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Crowds - A Moving-Picture of Democracy by Gerald Stanley Lee
page 69 of 630 (10%)
figures were known, their employers were getting more than their share.
On the other hand, the bottom fact about the employers was that they did
not and could not believe that, if the precise figures were known, the
cabmen were not getting more than their share. They insisted that the
cabmen should publish, or make known, the precise figures of their
extras. The cabmen declined to do it, and it made them look for the
moment perhaps as if they were wrong. But were they necessarily wrong?
Was it really true that they had any more reason to trust their
employers than their employers had to trust them? The cabmen might quite
honestly and justly have said to the owners: "What we want is an honest,
impeccable little dividend-recorder fastened on the back of every owner,
as well as on our machines and on us. Then we will publish our extras."

The determining and important fact of economics in the last analysis
always turns out to be some human fact, some fact about people. It is
really true that just now, in the present half-stage of
machine-industry, employers should nearly all be compelled to go about
in this world with fare-recorders on their backs. Employees too. This
would be the logical thing to do; and as it is impracticable, and as
every business must have certain elements of secrecy in it in order to
be competent, the only alternative is to have in charge men with enough
genius for being believed in and for taking measures to be believed
in--to keep employees believing in them, in spite of secrecy. Under
these conditions, it cannot be long before we will see in every business
the men being put forward on both sides who have a genius for being
believed in. Managers and superintendents will be put in office
everywhere who see the cash value, the economy, of the simple,
old-fashioned power in a man of a genius for being believed in;
employers with the power of inspiring more and better work from their
workmen; Labour men with the power of inspiring employers to believe in
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