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The Psychology of Management - The Function of the Mind in Determining, Teaching and Installing Methods of Least Waste by L. M. Gilbreth
page 52 of 356 (14%)
in that the worker knows that if he achieves or exceeds his task he
will not only receive the wage for it, but will continue to receive
that wage, or more, for like achievement. The rate is not cut. Under
the "three-rate with increased rate system," which experience has
shown to be a most advanced plan for compensating workmen, the
worker receives one bonus for exactness as to methods, that is, he
receives one bonus if he does the task exactly as he is instructed
to do it as to methods; and a second bonus, or extra bonus, if he
completes his task in the allotted time. This not only assures
adequate pay to the man who is slow, but a good imitator, but also
to the man who, perhaps, is not such a good imitator, and must put
attention on the quality rather than the quantity of his performance.

INDIVIDUALITY EMPHASIZED BY INSTRUCTION CARD.--This individual
task is embodied in an individual instruction card.

In all work where it is possible to do so, the worker is given
an individual instruction card, even though his operations and rest
periods are also determined by a gang instruction card. This card
not only tells the man what he is to do, how he can best do it, and
the time that it is supposed to take him to do it,--but it bears
also the signature of the man who made it. This in order that if the
worker cannot fulfill the requirements of the card he may lose no
time in determining who is to give him the necessary instructions or
help that will result in his earning his large wages. More than
this, he must call for help from his assigned teachers, as is stated
in large type on a typical Instruction Card as follows: "When
instructions cannot be carried out, foreman must at once report to
man who signed this card."

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