Wage Earning and Education by Rufus Rolla Lutz
page 106 of 187 (56%)
page 106 of 187 (56%)
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possible goal.
NEIGHBORHOOD STORES A neighborhood store is that type of department store which draws its trade from a comparatively limited area of which the store is the center. The kind of goods carried are practically the same as in the large department store and the variety of merchandise may be nearly as great; but the selection is more limited because of the small stock. Promotion to selling positions is more rapid in the neighborhood stores than in regular department stores. One reason for this is that a larger proportion of the force is "productive," _i.e._, selling. This proportion may run as high as 80 or even 90 per cent, as compared with the 40 to 60 per cent of "productive" help in large department stores. Employment in these stores is looked upon as desirable preliminary training for service in larger department stores. This is the general opinion held by those who hire the employees in the larger stores. The selling experience gained in neighborhood stores is looked upon as general, in that it gives an acquaintance with a variety of merchandise rather than an extensive knowledge of any line of stock. This experience makes the employee adaptable and resourceful. Another advantage of neighborhood training for sales people is the fact that they are brought into closer human relations with the customer and thus learn the value of personality as a factor in making sales. |
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