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Wage Earning and Education by Rufus Rolla Lutz
page 116 of 187 (62%)
there is a definite amount of knowledge which must be acquired by the
efficient worker. A study of this analysis and of the examples of
technical knowledge needed by the worker at different points in the
industry will show that no such thing as a general course is possible.
In every case the character of the instruction should be such that it
will answer a definite need of the employee. What this instruction
should be in specific cases can be settled only, on the one hand, by a
thorough analysis of the occupation to determine what demands it makes
upon the workers, and on the other, by a careful study of the workers
themselves to ascertain how far they have been unable to meet these
demands without assistance. Lessons can then be organized dealing with
such subject matter as individuals or groups have failed to grasp, the
lack of which limits their efficiency or restricts their usefulness.
It can readily be seen that this instruction will cover a wide range
of subjects, from the use of fractions needed by checkers and
salesgirls in yard goods sections, to the special technical knowledge
of fine furs required by the salesperson who handles this
merchandise.

The method by which this instruction can best be given is in a series
of short unit courses. In every case the length of the course is to be
determined by the subject matter. For instance, two one-half hour
lessons may be a "course," when this time is sufficient for the
necessary teaching.

The group or class to which this instruction is given might be made up
of those who need the same technical knowledge, although they might
expect to make a different application of this instruction. For
instance, the unit course on silks might be given to a group composed
of salespeople from the silk section, the waists and gowns section,
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