degree. The organization of the office work of the telegraph,
telephone, and express companies, the railroads, and the occasional
large wholesale company in Cleveland is a nearly exact duplication of
that of other district or division offices controlled by these
companies in other cities. The same is true of the Civil Service.
Whatever effects standardization may have upon opportunity, it
obviously makes for definiteness in regard to training requirements.
All the positions are graded on the basis of experience and
responsibility and a logical line of promotion from one to another has
been worked out.

The report contains detailed studies of different kinds of clerical
work in the offices of transportation and public utility corporations,
retail and wholesale stores, manufacturing establishments, banks, the
civil service, and small offices employing relatively few people. In
each of these such matters as character of the work, opportunities for
advancement, kind of training needed and special qualifications are
taken up.


WAGES AND REGULARITY OF EMPLOYMENT

Stated briefly the conclusions of the report with respect to wages and
regularity of employment in office positions are as follows:

The wage opportunities for clerical workers, especially men, lie in
business positions outside the limits of clerical work. Men clerical
workers average about the same pay as salesmen and more pay than
industrial workers. Women clerical workers receive more than either
saleswomen or industrial workers. Employment is much more regular in