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A Christmas Story - Man in His Element: or, A New Way to Keep House by Samuel W. Francis
page 25 of 35 (71%)
change of weather,' or 'some one must have disturbed it,' or 'that
horrid cat has been among those dishes and upset them,' or 'twas cracked
before,' became as worn out as aphorisms of the past. I was always very
attentive to them when sick. This tells, in the long run, on servants,
for they are very susceptible to a kind act out of place--indulgence,
however, is soon forgotten. I always made it a habit, too, to pay each
servant something more a month than any one else. That, also, acted
wonderfully like a retainer. But I distinctly told them I wanted my work
done, because it was paid for. I asked no favors. Two other rules saved
me much trouble. When a girl said she couldn't do any set job, on
account of no time, no matter what it was, I always said, 'why, that's
all nonsense; it only takes five minutes;' and not infrequently have I
irritated them into doing almost impossibilities. I never valued any
cheap article under five dollars.

Another great mistake, is to find fault with a servant before any one.
Have they done wrong, go to your library and ring loudly--that is half
the battle; then tell the waiter to call the chambermaid, and then
speak. You will find everything easy. They have had time to reflect; to
weigh the pros and cons, and have half thought themselves into
submission. Never argue. If you have the right exert it, but never be
unjust; and, above all, believe me when I tell you that their feelings
are exquisite on the subject of neglect. Let them once feel a _respect_
for you, yet know you are determined to have anything done, and a simple
remark will lie like lead on their stomach, and you will hear them
talking of it down stairs and using the bow anchor of firmness, 'he said
so,' until it is done. Never change your mind.

I remember once, during that memorable interregnum of three months, and,
in fact, the only time in my life did it happen.--I had invited some
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