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The Grand Babylon Hotel by Arnold Bennett
page 30 of 295 (10%)
Just then Theodore Racksole had found his way once more into Mr
Babylon's private room. Before arriving there, however, he had
discovered that in some mysterious manner the news of the change
of proprietorship had worked its way down to the lowest strata of
the hotel's cosmos. The corridors hummed with it, and even
under-servants were to be seen discussing the thing, just as though
it mattered to them.

'Have a cigar, Mr Racksole,' said the urbane Mr Babylon, 'and a
mouthful of the oldest cognac in all Europe.'

In a few minutes these two were talking eagerly, rapidly. Felix
Babylon was astonished at Racksole's capacity for absorbing the
details of hotel management. And as for Racksole he soon realized
that Felix Babylon must be a prince of hotel managers. It had
never occurred to Racksole before that to manage an hotel, even a
large hotel, could be a specially interesting affair, or that it could
make any excessive demands upon the brains of the manager; but
he came to see that he had underrated the possibilities of an hotel.
The business of the Grand Babylon was enormous. It took
Racksole, with all his genius for organization, exactly half an hour
to master the details of the hotel laundry-work. And the
laundry-work was but one branch of activity amid scores, and not a
very large one at that. The machinery of checking supplies, and of
establishing a mean ratio between the raw stuff received in the
kitchen and the number of meals served in the salle à manger and
the private rooms, was very complicated and delicate. When
Racksole had grasped it, he at once suggested some improvements,
and this led to a long theoretical discussion, and the discussion led
to digressions, and then Felix Babylon, in a moment of
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