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The Principles of Scientific Management by Frederick Winslow Taylor
page 76 of 120 (63%)
evidently needed a rest. It is wise to stop short of the point at which
overstrain begins, so we arranged for them to have a ten minutes period
for recreation at the end of each hour and one quarter. During these
recess periods (two of ten minutes each in the morning and two in the
afternoon) they were obliged to stop work and were encouraged to leave
their seats and get a complete change of occupation by walking around
and talking, etc.

In one respect no doubt some people will say that these girls were
brutally treated. They were seated so far apart that they could not
conveniently talk while at work.

Shortening their hours of labor, however, and providing so far as we
knew the most favorable working conditions made it possible for them to
really work steadily instead of pretending to do so.

And it is only after this stage in the reorganization is reached, when
the girls have been properly selected and on the one hand such
precautions have been taken as to guard against the possibility of
over-driving them, while, on the other hand, the temptation to slight
their work has been removed and the most favorable working conditions
have been established, that the final step should be taken which insures
them what they most want, namely, high wages, and the employers what
they most want, namely, the maximum output and best quality of work,
-which means a low labor cost.

This step is to give each girl each day a carefully measured task which
demands a full day's work from a competent operative, and also to give
her a large premium or bonus whenever she accomplishes this task.

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