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Shop Management by Frederick Winslow Taylor
page 67 of 159 (42%)
success) to the large machine works, doing a miscellaneous business,
with its intricate organization, in which the work of any one man
necessarily counts for but little.

It is this great difference in the type of the organization required
that so frequently renders managers who have been eminently successful
in one line utter failures when they undertake the direction of works of
a different kind. This is particularly true of men successful in tonnage
work who are placed in charge of shops involving much greater detail.

In selecting an organization for illustration, it would seem best to
choose one of the most elaborate. The manner in which this can be
simplified to suit a less intricate case will readily suggest itself to
any one interested in the subject. One of the most difficult works to
organize is that of a large engineering establishment building
miscellaneous machinery, and the writer has therefore chosen this for
description.

Practically all of the shops of this class are organized upon what may
be called the military plan. The orders from the general are transmitted
through the colonels, majors, captains, lieutenants and noncommissioned
officers to the men. In the same way the orders in industrial
establishments go from the manager through superintendents, foremen of
shops, assistant foremen and gang bosses to the men. In an establishment
of this kind the duties of the foremen, gang bosses, etc., are so
varied, and call for an amount of special information coupled with such
a variety of natural ability, that only men of unusual qualities to
start with, and who have had years of special training, can perform them
in a satisfactory manner. It is because of the difficulty--almost the
impossibility of getting suitable foremen and gang bosses, more than for
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