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Shop Management by Frederick Winslow Taylor
page 77 of 159 (48%)
rate, or the premium to be paid for completing the task within the
specified time (according to the system employed); and further, when
necessary, refers them by name to the man who will give them especial
directions. This instruction card is filled in by one or more members of
the planning department, according to the nature and complication of the
instructions, and bears the same relation to the planning room that the
drawing does to the drafting room. The man who sends it into the shop
and who, in case difficulties are met with in carrying out the
instructions, sees that the proper man sweeps these difficulties away,
is called the instruction card foreman.

Time and Cost Clerk. This man sends to the men through the "time ticket"
all the information they need for recording their time and the cost of
the work, and secures proper returns from them. He refers these for
entry to the cost and time record clerks in the planning room.

Shop Disciplinarian. In case of insubordination or impudence, repeated
failure to do their duty, lateness or unexcused absence, the shop
disciplinarian takes the workman or bosses in hand and applies the
proper remedy. He sees that a complete record of each man's virtues and
defects is kept. This man should also have much to do with readjusting
the wages of the workmen. At the very least, he should invariably be
consulted before any change is made. One of his important functions
should be that of peace-maker.

Thus, under functional foremanship, we see that the work which, under
the military type of organization, was done by the single gang boss, is
subdivided among eight men: (1) route clerks, (2) instruction card
clerks, (3) cost and time clerks, who plan and give directions from the
planning room; (4) gang bosses, (5) speed bosses, (6) inspectors, (7)
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