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Book of Etiquette, Volume 2 by Lillian Eichler Watson
page 33 of 151 (21%)
A good servant--and by "good" we mean a man or woman who goes about
duties cheerfully, is respectful and willing, who is neat, well-mannered
and well-trained must be treated in the right manner if he or she is to
remain such. There are so many blunders the mistress can make, so many
mistakes that bring the wrong response from those who are temporarily a
part of her household.

For instance, a haughty, arrogant manner towards a servant who is
sensitive will by no means encourage that servant to do his or her best
work. And on the other hand, a servile manner towards a good servant one
is afraid of losing, encourages that servant to take liberties and become
unduly familiar.

It is as difficult to be a good mistress as it is to be a good servant.
Both duties require a keen understanding and appreciation of human
nature, a kindliness of spirit and a desire to be helpful. Both the
servant and the mistress have their trials and troubles, but they should
remember that it is only through mutual helpfulness and consideration, an
exacting attention to duties and responsibilities, a wise supervision and
a faithful service, that harmony and happiness can be reached in the
home. And both should bear in mind that this harmony and happiness is
something worth-while striving for, something worth-while being patient
and persistent for.

There is an old proverb which literally translated means, "By the servant
the master is known." It is a good proverb for both the servant and the
mistress to remember.



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