The Consumer Viewpoint by Mildred Maddocks
page 11 of 21 (52%)
page 11 of 21 (52%)
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only after a period of use. Obvious ones are sometimes reported by the
dealer, but very often they never come to the manufacturer through the reports of the trade in time to be of service. It took a period of years for the dealer to realize the importance of enclosed moving parts. It finally came to him through the reaction developed by women using the machines. In the same way the manufacture and marketing of both gas and electric ranges, which has been uniformly efficient, has overlooked one very important detail. The broiler grids are often so placed that the steak is an inch and a half away from the flame instead of one-half inch. With such a broiler, perfect broiling is impossible. Again a kitchen cabinet may be made of high grade materials but the hardware proves too light to stand the constant closing and opening. Such a kitchen cabinet is handicapped in any neighborhood because constant use makes the minor annoyance a cumulative one, which reacts directly upon the manufacturer's product. The vacuum cleaner that is easily sold on the dealer's floor because it looks big and imposing oftentimes discloses its poor efficiency only after from four to six months of use. This is due to the fact that from time immemorial women have ordained a period devoted to housecleaning twice a year. And it is at this crucial time that they discover if the routine care of rugs and carpets by their vacuum cleaner has accomplished a work satisfactory to them. This conclusion is well borne out by a conversation we had with a large dealer in vacuum cleaners from the west coast. He freely told us of handling two vacuum cleaners, one a comparatively inexpensive and absolutely inefficient machine (as we had proved by test), the other a more expensive and a thoroughly efficient machine. He claimed that the first proved only a feeder for the second, since when the woman, after a longer or shorter period of use, realized that the first machine would not do the work, she |
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