men will contrive to even up matters by loafing,
by slighting the work, or by a minimum production.
This means a loss of possible daily
earnings. On the other hand, employees never
fail to recognize and in time respect the executive
who holds the balance of loyalty and justice
level between them and the business.

Fair wages, reasonable hours, working quarters
and conditions of average comfort and
healthfulness, ordinary precautions against
accidents, and continuous employment are
all now regarded as primary requirements
and are not sufficient to create loyalty in the
men. More than this must be done.

The chief executive should create such a
spirit that his officers shall turn to him for
help when in perplexity or difficulty. The
superintendent and officers or bosses should
sustain this same sympathetic relationship
toward their men that the executive has toward