Psychology and Industrial Efficiency by Hugo Münsterberg
page 59 of 227 (25%)
page 59 of 227 (25%)
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on the bridge of the ship only men who do not belong to those two
dangerous classes. He turned to me with this request, as he had heard of the work toward economic psychology in the Harvard laboratory. As the problem interested me, I carried on a long series of experiments in order to construct artificial conditions under which the mental process of decision in a complicated situation, especially the rapidity, correctness, and constancy of the decision, could be made measurable. I started from the conviction that this complex act of decision must stand in definite relation to a number of simpler mental functions. If, for instance, it stood in a clear definite relation to the process of association, or discrimination, or suggestibility, or perception, or memory, and so on, it would be rather easy to foresee the behavior of the individual in the act of decision, as every one of those other simple mental functions could be tested by routine methods of the psychological laboratory. This consideration led me to propose ramified investigations concerning the psychology of decision in its relation to the elementary mental processes. These studies by students of the laboratory are not yet completed. But I soon saw that they would be unfit for the solution of my practical problem, as we recognized that these relations between the complex act of decision and the elementary functions of the individual seem to have different form with different types of men.[12] If I was to approach the solution of the practical problem, accordingly, I had to reproduce in an experimental form the act of decision under complex conditions. It seemed necessary to create a situation in which a number of quantitatively measurable factors were combined without any one of them forcing itself to consciousness as the most important. The |
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