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The Principles of Scientific Management by Frederick Winslow Taylor
page 72 of 120 (60%)
instructed to interview one after another of the better inspectors and
the more influential girls and persuade them that they could do just as
much work in ten hours each day as they had been doing in ten and
one-half hours. Each girl was told that the proposition was to shorten
the day's work to ten hours and pay them the same day's pay they were
receiving for the ten and one-half hours.

In about two weeks the foreman reported that all of the girls he had
talked to agreed that they could do their present work just as well in
ten hours as in ten and one-half and that they approved of the change.

The writer had not been especially noted for his tact so he decided that
it would be wise for him to display a little more of this quality by
having the girls vote on the new proposition. This decision was hardly
justified, however, for when the vote was taken the girls were unanimous
that 10 1/2 hours was good enough for them and they wanted no innovation
of any kind.

This settled the matter for the time being. A few months later tact was
thrown to the winds and the working hours were arbitrarily shortened in
successive steps to 10 hours, 9 1/2, 9, and 8 1/2 (the pay per day
remaining the same); and with each shortening of the working day the
output increased instead of diminishing.

The change from the old to the scientific method in this department was
made under the direction of Mr. Sanford E. Thompson, perhaps the most
experienced man in motion and time study in this country, under the
general superintendence of Mr. H. L. Gantt.

In the Physiological departments of our universities experiments are
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