The Principles of Scientific Management by Frederick Winslow Taylor
page 73 of 120 (60%)
page 73 of 120 (60%)
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regularly conducted to determine what is known as the "personal
coefficient" of the man tested. This is done by suddenly bringing some object, the letter A or B for instance, within the range of vision of the subject, who, the instant he recognizes the letter has to do some definite thing, such as to press a particular electric button. The time which elapses from the instant the letter comes in view until the subject presses the button is accurately recorded by a delicate scientific instrument. This test shows conclusively that there is a great difference in the "personal coefficient" of different men. Some individuals are born with unusually quick powers of perception accompanied by quick responsive action. With some the message is almost instantly transmitted from the eye to the brain, and the brain equally quickly responds by sending the proper message to the hand. Men of this type are said to have a low "personal coefficient," while those of slow perception and slow action have a high "personal coefficient." Mr. Thompson soon recognized that the quality most needed for bicycle ball inspectors was a low personal coefficient. Of course the ordinary qualities of endurance and industry were also called for. For the ultimate good of the girls as well as the company, however, it became necessary to exclude, all girls who lacked a low "personal coefficient." And unfortunately this involved laying off many of the most intelligent, hardest working, and most trustworthy girls merely because they did not possess the quality of quick perception followed by quick action. |
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