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Book of Etiquette, Volume 2 by Lillian Eichler Watson
page 18 of 151 (11%)
as Lizzy for Elizabeth or Maggie for Margaret. The full first name should
be used. A pleasant "Good morning, Margaret," starts the day right, both
for the mistress and the maid. In England the surname is preferred but
they do not have to contend with all the foreign importations in the way
of names that we have here in America. It is certainly better to call
John Soennichsen John, than to use his surname.

A butler or chauffeur is usually addressed by his surname unless he is a
man who has served the family for many years.

The golden rule of "Thank you" is just as golden when it applies to our
servants. It is only the extremely discourteous man or woman who will
address servants in a peremptory, rude tone. And it is especially
ill-bred and unkind to be overbearing to servants in the presence of
guests, or to scold one servant in the presence of another.


THE CHILD AND THE SERVANT

Insolence to servants on the part of children is as much a reflection on
the manners of the parents, as it is upon the breeding of the children.
The child that hears the servants addressed in rude, haughty manner will
quite naturally adopt the same manner towards them. And no one, child or
adult, can be considered well-bred unless he or she is courteous and kind
to everyone, especially to those whose social position is inferior.

In the park, recently, a little tot of six years or thereabouts had a bag
of peanuts which she offered to two little playmates and also to their
mother who was sitting near by. Seeing that she did not offer her
governess some peanuts, the woman inquired, "Why don't you offer Miss
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