The Consumer Viewpoint by Mildred Maddocks
page 17 of 21 (80%)
page 17 of 21 (80%)
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Bronze or brass rather than steel or iron should be used for any
bearings that come in contact with water. Only thus can you fully safeguard against rust. LITTLE THINGS THAT OFTEN PROVE GREAT. Safety demands that every equipment involving an electric motor be so fully insulated from the machine frame by water-proof fittings and insulated shaft couplings, etc., that a maximum of safety can be assured. It is indeed remarkable that this is not more often cared for in the original design. In one short period, at least three machines were forced into the disapproval group in the Department of Household Engineering of Good Housekeeping Institute with such lack of insulation as one of the causes. It is thus clear that consumer needs, in this great classification of merchandise (household appliances) as reflected by consumer attitude are often ill-defined and extremely difficult for the manufacturer to interpret. Therefore, as a recognition of this condition, the basic purpose running throughout all of the testing work at Good Housekeeping Institute is to test every device so as to duplicate the conditions under which the device will be used by the ultimate consumer, be she intelligent or unintelligent. It has furthermore been the Institute's special province to express to each manufacturer the trend of consumer demand as seen, not only through the Institute's use of appliances, but through the thousands of consumers who report their experiences. |
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