Shop Management

By

Frederick Winslow Taylor

1911






Through his business in changing the methods of shop management, the
writer has been brought into intimate contact over a period of years
with the organization of manufacturing and industrial establishments,
covering a large variety and range of product, and employing workmen in
many of the leading trades.

In taking a broad view of the field of management, the two facts which
appear most noteworthy are:

(a) What may be called the great unevenness, or lack of uniformity
shown, even in our best run works, in the development of the several
elements, which together constitute what is called the management.

(b) The lack of apparent relation between good shop management and the
payment of dividends.

Although the day of trusts is here, still practically each of the